Privacy & Security

Privacy Policy

How we protect your data and respect your privacy

Last updated: December 2024

Introduction

At A Human ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applicant tracking system (ATS) software and related services.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact information (name, email address, phone number)
  • Professional information (job title, company, work history)
  • Account credentials and preferences
  • Payment and billing information
  • Communication records and support interactions

Candidate Information

Through our ATS platform, we may process candidate information on behalf of our customers, including:

  • Resumes and cover letters
  • Application responses and assessments
  • Interview notes and feedback
  • Background check results (where applicable)

Technical Information

We automatically collect certain technical information, including:

  • IP addresses and device identifiers
  • Browser type and version
  • Usage patterns and analytics data
  • Log files and error reports

How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining our ATS services
  • Processing payments and managing accounts
  • Communicating with users and providing support
  • Improving our services and developing new features
  • Ensuring security and preventing fraud
  • Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • With trusted service providers who assist in our operations
  • In connection with a business transfer or acquisition

Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Candidate data is retained according to our customers' instructions and applicable legal requirements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@ahuman.com
Address: 123 Business Ave, Suite 100, San Francisco, CA 94105

Questions About Our Privacy Policy?

Our team is here to help you understand how we protect your data.